Do repairman have to clean up their own blood? Does GE have to care?
this is so odd. The GE guy was yet again trying to work on the dishwasher. The steel door slipped and he got a giant cut on his arm. He bled.. Alot! He kept saying it wouldn't layover because he was on bloodthinners. But he wouldn't let me wrap it. After 10 minutes or so, he looked like he was in a capsizing & he was bleeding all over the place. Eventually he let me wrap it (so at least it kept bleeding in jail a bandage). He gave up on trying to fix the machine and left it for inured, with the steel door dangling dangerously..ready to cut whoever walked by it next. Then he left side.... leaving me with a bloody mess to clean up. When I talked to gE afew days later to ask what they would be doing about the system (nothing apparently- forget that $385 service contract), but when I asked about the repairman, they said they knew nothing about it. When I told her, she didn't suffering AT ALL that I had to clean up a bloodbath, and thought that duct-tape would secure the door safely.
so, I called OSHA and they were vexed that maybe the guy got some of MY blood, in which case they would be VERY concerned. But since it was His blood that I was active about, they didn't care. They said they would be concerned if he had checked into the convalescent home though. Well, he didn't even tell his employer. I am not in the bloodborne pathogen cleaning affair. The department of Health-Evironmental Services said it was a non-military matter and that it was probably covered in the GE employee handbook. Of headway you would have to be Alladin to get ahold of one. It's rude that it has taken months of getting jerked around and not having the employment contract honored, but I rendered first aid to the guy to be a good human. When you have a goodness attack at a store, they won't resusitate you until the gloves and biohazard kit arrives! That they don't anguish about leaving me to clean up a bloody mess is just wrong. Any nick? Employee handbook? Ideas? "ge-cares?" yeah, perhaps not so much.
I am not looking for a lawsuit, as much as I'm looking for some leverage. The blood is an added up of harm that has been added to the whole drama. That they don't care is offensive to all sensibilities, markedly if they want to proclaim "ge-cares". This is a $1500 dishwasher that's 3 yrs old. 4 mos ago they said it needed a $700 siphon out a inflate & if we spent $385 more, we'd have 100% coverage for 3 more years. "fix it or restore it" 1 month later it broke. 14 repairmen later,(all who say it can not be firm&who say it's getting morw wrecked by being disassembled repeatedly), and buyer service just stonewalls me. I've been to 3 levels of customer use, but they insist another guy will be out again. Been through their guys twice now. Those guys all avoid this system. Cust.serv keeps saying, "they would never say it's not fixable." So, I recorded this last repairman. I didn't invent I'd be recording him getting hurt, but he DID say the machine was trashed & done with. But then...
the tech guy call him on the stall phone, & his end of the conversation went: "Yeah, I'm still here, I can't fix this item. It's so broke. Yeah, it gets worse everytime someone works on it. It's horrific! I know. I already talked to them, they said they wouldn't replace it! Yep. Non-Standard real. I know. He said do everything and anything just to make it run, but that they weren't gonna renew it." Well, about 45 minutes later he gashed his arm munificent on that steel door, and the bloodbath drama happened. Another half hour and he was fedup. He was slammin the washer door & peeved,and perpetual right next to the iPod, said, "you've been more patient than anyone in the magic, but this is outta hand. I'n gonna call my mgr. in NM who has the authority to replace this. I'm gonna take be keen on of this and it will be handled once & for all." He stormed out & there I was to clean up blood. Next, no word at all from GE. nothin. So, I called the people ABOVE cust.serv. That's who then told me, that I could seal it.
And she told me it was surly fixable, just probably needed a distinct guy to work on it. I explained that every guy has told me that they have no experience w/ monograms because those are modular & not often break down. That's great, except that when they DO break down only GE will work on them, and GE guys have NEVER worked on them. See a can of worms there? She said she's check with the guy to get his side because he surely wouldn't say the machine was on the fritz. I told her he was hurt, "no, surly not". Definitely, I told her that in fact I had recorded the visit. She went birserk. "did you advise him? Did you get his permission? This concerns me VERY much." I bet! People have home sanctuary systems on all the time. Anyway, I eventually got her back to the subject of the machine, but when I told her about the blood, she could care less. When she said she'd talk to the guy, I told her it would be exacting to check on him, as I was concerned for his health, you know, in a human way. that she didn't anxiety
him is horrible, and that she didn't care about me is rude. As her parting swallow, she said that it is customary to pro-rate the amount if the item cannot be repaired. After some investigation, I have found that when they "pro-rate", what they do at GE, is give you a coupon for the pro-rated amount... towards your next GE appliance. There will not be another GE appliance if it means I have to parcel out with GE customer service. So, $1500 dishwasher, $1085 in the last 6 mos, & what I have is nothin! But I will line complaints with the attorney general, the federal trade commission, & anyone else suggested; whether about the washer OR the blood/biohazard, and I'll task on blogs, and am writing an article for publish. I'm open to all ideas though, and if anyone has a GE hand handbook. I'd like to make a few quotes from it. It's not about a suit, it's about advocacy. The CEO pays himself 20million a year, and I'm cleaning blood? I can't despatch the rags to 'em cuz they're biohazard, but I'd love to.
WTF are you serious??? That's Sickening! Call them back and demand to speak to someone higher up than "customer servicing rep" because that woman you talked to was a friggin idiot!!! You gotta loom them if they don't treat you better - call the Better Business Bureau or whoever will obey to your complaint.
It's good that you're putting it here for starters, now I know what sort NOT TO BUY!!!
THANK YOU!
