It Should Not Take Six Attempts To Deliver A Dishwasher
31.12.69
I'm unfortunately in the centre of an experience that is eerily similar to that described in your September 8th advertise about Wesley and his dishwasher . As a longtime Consumerist reader, I would never have chosen to do problem with Sears, but as a renter, I do not always have the power to make that choice.
The dishwasher in my apartment has several things a little broken and is in need of repair. It's also quite old. My landlord saw its term on a recent visit concerning another issue and decided to supplant it entirely. He ordered a dishwasher from Sears that was supposed to be installed sometime during the day on the 30th of September.
My boyfriend and I waited at severely all day (we're grad students, so that means missing a day of lab work) and no one ever showed up. So, we rescheduled for the next week. Same place — waited all day, no one ever showed up (I ended up missing a alter ego's birthday party to wait).
At first we had been told someone would get there in the morning, then the article changed to the afternoon, and when no one showed up in the afternoon, we got no further word except that we had to reschedule. We rescheduled for this one-time Monday, the 10th, and again were met with no installation and radio silence. Rescheduled again for the afternoon of Tuesday the 11th, at which element the installer finally showed up — to my landlord's visit, half an hour away.
Source: The Consumerist